Here are some FAQ to help you better understand our processes:
Q:
How does neverforget.cloud start writing about a departed person and what does it need?
A: Our process starts when you create an account with us to provide details of yourself and the person whom you wish featured.
You will first need to go to the Login/Register section to create that account.
Once you complete your registration, you will be guided to our payment portal to enable us to start work on the story
you want us to write.
Q:
How long will it take for neverforget.cloud to produce a story on the departed person?
A: While the duration for each writing project we undertake differs, we generally aim to deliver a story
within a week of accepting the assignment.
Our turnaround time for a story depends on how quickly we obtain all the necessary information from you and build out the library of content on the person we will be featuring, via text and images shared on a chat group. To maximize the potential for producing HD-quality pictures, we encourage you to upload images in full-resolution to your neverforget.cloud account. As the story is in progress, you may reach out to the designated author at any time for an update on where the work stands. You will also have full transparency on our information gathering process in real-time.
Q:
How can it be possible to create a compelling story about someone the author knows nothing about?
A: It’s true that in most cases, we know nothing of the person we are going to write about.
However, our “learning” starts the moment we accept the assignment.
As you will notice on The Team section, the authors at neverforget.com are masters in their craft, each with tens of years of experience in writing about people and life.
These are experts at fact-digging and creative writing who bring journalistic sharpness, wonderful imagination, endearing sensitivity and deep respect to the subjects and individuals they cover.
From candid conversations via text and carefully-curated material, including images, from print and the Web, our authors rebuild legacies, adding painstaking detail, emotion, humor and wisdom that often render vivid, life-like experiences of the person to the reader.
Q:
How long will a story remain on neverforget.cloud?
A: Forever.
The very essence of cloud storage is infinite safe-keeping. Our values at neverforget.cloud aren’t any different.
We are in the business of creating and preserving memories. And the way to keep them alive is to ensure the stories and
pictures we publish are never lost.
Our servers and storage banks are adequate to manage the global response we anticipate for our service.
Q:
Is this service restricted to certain countries or is it available worldwide?
A: Our is a truly global service. We aim to write about people in just about any part of the world, and in just about any language.
Q:
What’s the cost to have a story written and stored on neverforget.cloud?
A: You cannot put a price on memories — that’s our motto.
Yet, in a real world, there’s a cost and price for everything.
At neverforget.cloud, we take great pride in being able to help people remember and
celebrate those they’ve lost in the most joyous ways possible.
However, like any commercial service, ours comes at a cost.
We have writers, marketing and administrative staff, technical developers and servers to maintain.
While we are not a non-profit, we intend to make our service affordable to all.
In consideration of the global economic impact from the Covid-19, we are launching our service at a special introductory rate of $699.
If you consider the time, energy and dedication that we spend on a story, and what it costs to store and maintain it,
you will see the value in our pricing
